Weekend Community Manager [remote]
Added Aug 06 from Hubstaff
B Squared Media, LLC is looking for a weekend Community Manager (CMGR) to assist in executing social media inquiries for B Squared Media and its clients every Saturday and Sunday. This is a remote, 1099 contract position.
**PLEASE NOTE: Even though this job is remote, our clients are all located in the United States. Therefore a U.S. resident will best serve this position.
As the weekend CMGR, you will be responsible for managing the online social presence of B Squared Media and its clients. The perfect CMGR will virtually glide through platforms such as Facebook, Twitter, LinkedIn, Instagram, Pinterest, etc. The main goal is to manage communities by using a “Think Conversation” style and to drive positive imagery of B Squared Media and its clients to onlookers.
**Community Management 100%**
* Participates in minute-by-minute online conversation by answering questions, offering solutions and mediating conversations
* Respond with same-day replies
* Create tasks for Account Manager(s) when more info is needed
* Work with Account Managers to create business processes around response, escalation, comments, compliments, and complaints regarding brands (“Rules of Engagement”) and help document FAQs (frequently asked questions)
* Utilize social listening tools like Sprout Social to generate insights
* Summarize insights and conversations to create actionable insights for Account Manager(s)
* Special projects as needed
TO APPLY VISIT: http://bsquared.media/jobs/